Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by 92bit ("Platform", "we", "us", "our") and governs the collection, processing, storage and disclosure of personal data obtained from users ("you", "User", "Player") who access or use the 92bit platform at https://92bit.cam and its associated services.

92bit is committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles. By registering an account or using the platform, you acknowledge that you have read and understood this Policy.

2. Definitions

• "Personal Data" — any information that identifies or can reasonably identify a natural person, directly or indirectly, including name, email address, IP address, financial account details and device identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, 92bit acts as the Data Controller.
• "Data Processor" — a third party that processes personal data on behalf of the Data Controller under a binding agreement.
• "KYC" — Know Your Customer; the identity and document verification process required for regulatory and anti-money-laundering compliance.
• "Consent" — a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.

3. Data We Collect

3.1 Data You Provide Directly

When you register an account or interact with 92bit services, you may provide the following categories of personal data:

3.2 Data Collected Automatically

When you access the 92bit platform, we may automatically collect the following technical data:

• IP address and approximate geographic location;
• Device type, operating system, browser version and screen resolution;
• Pages visited, time spent on each page, click and navigation patterns;
• Session identifiers and authentication tokens;
• Referral source (how you arrived at the platform).

3.3 Data from Third Parties

We may receive supplementary identity or fraud-prevention data from third-party KYC verification service providers and payment processors. This data is used solely for account verification, AML compliance and fraud prevention purposes.

4. Legal Basis for Processing

92bit processes personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account creation, payment processing and service delivery.
• Legal Obligation: Processing required to comply with applicable KYC, AML and regulatory requirements under the licensing framework under which the platform operates.
• Legitimate Interests: Processing for fraud prevention, platform security, service improvement and aggregate analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as marketing communications, where you have provided clear, affirmative consent. You may withdraw consent at any time without affecting prior processing.

5. How We Use Your Data

92bit uses your personal data for the following purposes:

• Creating and managing your player account;
• Verifying your identity and age in compliance with KYC requirements;
• Processing deposits, withdrawals and financial transactions via payment references familiar to Pakistani users (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) — noting that these are payment context references only and do not imply any endorsement of gambling by these providers;
• Detecting, investigating and preventing fraudulent activity, money laundering and platform abuse;
• Providing customer support via live chat and email;
• Sending account notifications, security alerts and platform updates;
• Sending promotional communications where you have opted in to receive them;
• Personalizing your platform experience based on game preferences and activity history;
• Conducting internal analytics to improve platform performance and user experience;
• Complying with legal obligations, regulatory requirements and law enforcement requests.

6. Data Sharing & Disclosure

92bit does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

6.1 Service Providers

We engage trusted third-party processors — including KYC verification providers, payment processors, cloud hosting services, analytics platforms and customer support software vendors — who process data strictly on our behalf under binding data processing agreements. These processors are prohibited from using your data for any purpose other than delivering the specified service.

6.2 Legal and Regulatory Obligations

We may disclose personal data to law enforcement authorities, regulatory bodies, licensing authorities or courts where required by applicable law, court order or regulatory obligation. We will notify you of such disclosures where we are legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets, personal data held by 92bit may be transferred to the relevant successor entity. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity prior to your data being transferred.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting and regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account relationship and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years as required by financial regulation applicable to the licensing jurisdiction.
• Support correspondence: Retained for three (3) years following resolution of the relevant query or dispute.
• Technical/analytics data: Aggregated and anonymized data may be retained indefinitely; individually identifiable technical data is deleted within 12 months of collection.
• Marketing consent records: Retained until consent is withdrawn plus a reasonable administrative period.

When personal data is no longer required for any lawful purpose, it is securely deleted or anonymized so that it can no longer be associated with an identified individual.

8. Cookies & Tracking Technologies

92bit uses cookies and similar tracking technologies to deliver, maintain and improve platform functionality. The categories of cookies we use are:

• Essential Cookies: Required for core platform functionality including login session management, security tokens and basic navigation. These cannot be disabled without impairing platform use.
• Performance & Analytics Cookies: Used to collect aggregated, anonymized data about how users navigate the platform — pages visited, time on site, error rates — to improve the user experience. Used only with your consent.
• Preference Cookies: Store your language, layout and other platform preferences to personalize your experience across sessions.
• Marketing Cookies: Used to deliver relevant promotional content to you on and off the platform, where you have given explicit consent.

You may manage or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect platform functionality.

9. Data Security

92bit implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encrypted storage of sensitive personal data at rest;
• Access controls ensuring that personal data is accessible only to authorized personnel with a documented need to access it;
• Regular security assessments and vulnerability monitoring;
• Multi-factor authentication options for player accounts;
• Strict onboarding and confidentiality obligations for all third-party data processors.

10. International Data Transfers

92bit operates internationally and your personal data may be transferred to, stored or processed in jurisdictions outside your country of residence, including countries where data protection laws may differ from those applicable in Pakistan. Where such transfers occur, we ensure that appropriate safeguards are in place — including contractual clauses binding the receiving party to data protection standards equivalent to those applied by 92bit.

By using the 92bit platform, you acknowledge that your data may be processed internationally in connection with the provision of our services.

11. User Rights

Subject to applicable law and regulatory retention obligations, you have the following rights in respect of your personal data held by 92bit:

To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe consistent with applicable data protection obligations. We may require identity verification before processing your request.

Please note that some rights are subject to limitations — for example, we cannot delete transaction records that we are legally required to retain for AML compliance purposes.

12. Minors

The 92bit platform is strictly for adults aged 18 or older — or the higher minimum age required by the applicable operator and licensing jurisdiction. We do not knowingly collect personal data from individuals below the minimum eligible age. If we become aware that a minor has registered an account, we will immediately suspend the account, delete all associated personal data and take appropriate action in accordance with our responsible gambling obligations.

If you believe a minor has accessed the platform, please contact us immediately at [email protected].

13. Third-Party Links

The 92bit platform does not include outbound links to third-party websites. However, if the platform is accessed via a third-party referral or if your device has extensions that interact with external services, 92bit is not responsible for the privacy practices or content of those third-party sites. This Policy applies solely to data processed by 92bit.

14. Policy Amendments

92bit reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via the platform or by email prior to the effective date of the change. The updated Policy will be published on this page with a revised effective date. Your continued use of the platform after a policy update constitutes acceptance of the revised terms.

We recommend reviewing this Policy periodically to stay informed about how we protect your personal data.

15. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the 92bit data team via our support channel. Our support team is available 24/7 in English and can also assist in Urdu.

Contact address: [email protected]

Please include "Privacy Request" in your message subject and provide sufficient information to verify your identity. We will acknowledge your request promptly and aim to resolve it within 30 days.